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Privacy Policy — Green Cuts

Last updated: 10 december 2025

Green Cuts (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or contact us for garden maintenance services.

1) Who we are

Business name: Green Cuts
Service: Garden maintenance / lawn care / landscaping services
Contact: ori@peretz.com.au

2) What personal information we collect

We may collect personal information including:

  • Contact details: name, email, phone number

  • Job details: service address, preferred times, notes about your garden/property, access instructions

  • Communications: messages you send via forms, email, SMS, phone, or social media

  • Photos/videos (optional): images of your garden/property (e.g., for quoting or before/after results)

  • Payments (if applicable): payment status and invoice details (note: card details are usually handled by third-party payment providers, not stored by us)

3) How we collect personal information

We collect information when you:

  • Fill out a contact/quote/booking form on our website

  • Call, email, message, or otherwise contact us

  • Request a quote, accept a booking, or use our services

  • Interact with our website (see “Cookies & analytics” below)

4) Why we collect, use and disclose personal information

We collect and use personal information to:

  • Provide quotes, bookings, and garden maintenance services

  • Communicate with you about scheduling, access, and job details

  • Send invoices, take payment (if relevant), and keep business records

  • Improve our services and website experience

  • Share before/after photos only with your permission (e.g., on our website or social media)

Where required, we take reasonable steps to be clear and transparent about how we handle personal information. OAIC+1

5) Who we may share personal information with

We may share personal information with trusted third parties only as needed, such as:

  • Contractors or team members helping deliver services

  • Service providers (e.g., website hosting, email/SMS tools, invoicing/accounting software, payment processors)

  • Professional advisers (e.g., accountants) where necessary

  • Authorities where required or authorised by law

If we share information with service providers, we expect them to handle it securely.

6) Overseas disclosure (cloud services)

Some of our service providers (like website hosting, cloud storage, email platforms, analytics, or payment services) may store or process information outside Australia/New Zealand. Where this happens, we take reasonable steps to use reputable providers and protect your information.

7) Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Help the site function properly

  • Understand how visitors use the site (e.g., pages visited, time on site)

  • Improve performance and user experience

You can usually disable cookies in your browser settings, but parts of the website may not work as intended. (Many organisations provide separate cookie/analytics notices for this.) ACCC

If we send promotional messages (e.g., seasonal deals), we’ll only do so where permitted by law. You can opt out anytime by using the unsubscribe link (if provided) or contacting us.

8) How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We keep information only as long as needed for the purposes described above (including legal/accounting obligations), then securely delete or de-identify it where reasonable.

9) Accessing and correcting your information

You can request access to personal information we hold about you and ask us to correct it if it’s inaccurate, out of date, incomplete, irrelevant, or misleading. Contact us using the details in section 13.

10) Complaints

If you have a privacy complaint, please contact us and we’ll try to resolve it promptly.

If you’re not satisfied with our response, you may be able to contact:

  • Australia: Office of the Australian Information Commissioner (OAIC) OAIC

  • New Zealand: Office of the Privacy Commissioner privacy.org.nz

11) Are we covered by the Australian Privacy Act?

Many small businesses are exempt in some cases, but some small businesses are still covered depending on their activities (and rules can change over time). Either way, Green Cuts aims to handle personal information responsibly and transparently. OAIC+1

12) Contact us

Privacy contact: Ori Peretz
Email: ori@peretz.com.au

13) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated “Last updated” date.

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